Last Updated: January 30, 2026
ComplyTX ("ComplyTX," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website, platform, and compliance-management tools.
By accessing or using ComplyTX, you agree to the practices described in this Privacy Policy.
We collect information that allows us to provide our services, improve accuracy, and support your business.
Provided directly by you during account creation or use of the Service:
Collected automatically when you use ComplyTX:
Collected when using ComplyTX's compliance automation features:
All payment processing is handled by a secure third-party provider. We do not store full credit card numbers.
We use your information only to support, improve, and operate ComplyTX.
We do not use your data for advertising or sell it to third parties.
We share information only when necessary:
Strictly vetted third parties that help us operate the platform:
All providers are bound by contractual confidentiality requirements.
We may disclose data if required:
If ComplyTX is acquired, merged, or undergoes financing or asset transfer, user data may be included as part of the transaction under the same privacy protections.
We implement administrative, technical, and physical safeguards, including:
However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
You may request any of the following at any time:
Contact: privacy@complytx.com
We use cookies to:
You can control or disable cookies through your browser settings.
ComplyTX is not intended for individuals under 13. We do not knowingly collect information from children.
Important: SMS notifications are entirely optional. You must explicitly opt-in through our web application to receive text messages from ComplyTX.
SMS notifications are completely optional and are not required to use ComplyTX. You can use all features of our platform without enabling SMS. If you choose to receive text message reminders, you must explicitly opt-in:
By completing this opt-in process, you provide your express written consent to receive SMS messages from ComplyTX.
SMS Opt-In Consent Screen:
Users must check the unchecked-by-default consent checkbox and click "Enable SMS Reminders" to opt-in. SMS is optional and not required to use our service.
When you enable SMS notifications, we collect:
If you opt-in, you will receive the following types of text messages:
Message frequency varies based on your compliance obligations, typically 2-8 messages per month. Message and data rates may apply.
You can stop receiving SMS messages at any time using any of these methods:
After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you opt-in again.
Reply HELP to any message for assistance, or contact us:
Your phone number and SMS consent records are retained while your account is active. Upon account deletion or SMS opt-out, your phone number is removed from our notification systems within 30 days. Consent records may be retained for legal compliance purposes.
SMS messages are delivered through Twilio, our telecommunications provider. Twilio processes your phone number solely to deliver messages on our behalf and is bound by contractual confidentiality and data protection requirements. Twilio does not use your phone number for any other purpose.
We may update this Privacy Policy. Material changes will be communicated through:
Contact us at privacy@complytx.com